Return, Refund and Exhange Policy
Thanks for shopping at fashionliciousboutique.If you are not entirely satisfied with your purchase, we're here to help.
WHEN CAN I REQUEST FOR A REFUND/RETURN OR EXCHANGE?
Refund, return and exchange are only available when the item your received is defective (obvious dirt stain, torn and etc.) or you received a wrong item.
You have 3-days to return an item from the date you received it. (starting from the date parcel tracking stated "delivered). After 3-days policy, all refund, return and exchange will not be entertained.
To be eligible for a return, your item must be unused, unwashed, unworned and in the same condition that you received it. Your item must be in the original packaging.
Your item needs to have the receipt or proof of purchase.
To start a return, you may contact us at fashionlicious.cs@gmail.com
DAMAGES AND ISSUES
Please inspect your items upon reception and contact us immediately if the item is defective, damaged or if you received the wrong item, so that we can evaluate the issue and make it right for you.
REFUND/RETURN OR EXCHANGE IS NO ACCEPTABLE FOR SITUATION BELOW
- I do not like the item
- It does not look good on me
- It does not fit me well
(Measurements are provided for all items. Kindly make sure the size/measurements are suitable before placing order.)
TAKE NOTE
Return and exchange option is only available when the item you bought is still available for order. If the item is already sold out, we will proceed to refund.
Contact Us
If you have any questions on how to return your item to us, contact us.
Email : fashionlicious.cs@gmail.com
Whatsapp : 011 - 5404 2940